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Operations

Every conversation, in one place.

Stop losing messages in personal text threads and email chains. In-app messaging keeps every conversation tied to a load, a driver, or a customer — with full history your whole team can access.

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See it in action

Fleet TMS — Messaging
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M. JohnsonLoad #25048

Load #25048 assigned. Pickup at ABC Manufacturing, Chicago.

8:00 AM

Got it. Heading to pickup now.

8:05 AM

Checked in at shipper. Loading now.

8:42 AM

Perfect. Customer wants ETA update when you depart.

8:45 AM

Loaded and rolling. ETA Dallas 6PM.

9:15 AM

Type a message and hit enter to send

What you get with In-App Messaging.

  • Two-way messaging between dispatch and drivers
  • Conversations linked to specific loads
  • Full message history per driver and load
  • Push notifications for new messages
  • Automatic message translation for multilingual teams
  • Direct messages between team members
  • Accessible from web and mobile app
01

Load-Linked Conversations

Every message is tied to a load record. When you open a load, you see the full conversation history — instructions, updates, and confirmations. No more digging through texts to find what was said.

Load #25048

5 messages · Last: 9:15 AM

Load #25047

3 messages · Last: 10:05 AM

Searchable

Find any message by load or name

02

Driver Communication

Dispatch sends instructions, drivers confirm receipt and report updates from the road. The driver app makes it as simple as texting — but everything stays organized and on record. Documents and photos flow through the load record, so paperwork never gets lost in a chat thread.

Dispatch → Driver

Load instructions & route changes

Driver → Dispatch

Confirmations & updates from the road

On Record

Full history tied to load

03

Team Messaging

Message anyone on your team directly — dispatcher to accounting, manager to dispatcher. Conversations stay inside the platform with full history, so decisions and instructions are always on record.

Manager → Dispatch

Direct message · On record

Dispatch → Accounting

Rate confirmed — OK to invoice

Push Notify

Delivered instantly, history saved

Ready to see In-App Messaging in action?

Set up in minutes, not days. Cancel anytime.

Real-Time Alerts & NotificationsInvoicing